Behavioral Health Practice Manager

Job Description

About Us

Welcome to ClearMind Talent, where we believe in accelerating our clients towards new heights while forging paths to streamline productivity. Our mission is to connect behavioral health organizations with unparalleled, reliable, and talented professionals, ensuring a fulfilling and reliable experience for all.

Reports To: Clinic Owner / Executive Director

Job Summary

The Behavioral Health Practice Manager is responsible for the overall administrative, financial, and operational success of the private practice or clinic. This role manages non-clinical staff, oversees revenue cycle management, ensures patient satisfaction, and drives the business strategy necessary to support the clinical team.

Key Responsibilities

• Financial Management: Oversee all aspects of the revenue cycle, including billing, coding, claims submission, collections, and working with third-party billing services to ensure maximum reimbursement.
• Staff Leadership: Manage and supervise all non-clinical staff, including front office, scheduling, medical records, and administrative assistants; manage hiring, training, and performance evaluations.
• Compliance & Operations: Ensure the practice adheres to all HIPAA, privacy, and security regulations. Manage vendor contracts, facility maintenance, and technology needs (EHR, phone systems).
• Patient Experience: Develop and implement procedures to optimize the patient experience, including scheduling efficiency, wait times, and complaint resolution.
• Credentialing & Contracting: Oversee the process of provider credentialing with insurance payers and manage contracts to ensure the practice is in-network with key providers.
• Reporting & Strategy: Generate and analyze financial and operational reports (e.g., utilization, accounts receivable) to inform strategic decision-making and business growth.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Management, or a related field. Master’s degree is often preferred.
• Minimum of 2 years of experience managing the operations and revenue cycle of a healthcare practice, with specific experience in behavioral health preferred.
• Deep knowledge of medical billing, CPT/ICD-10 coding, insurance verification, and compliance standards (HIPAA).
• Demonstrated ability to lead and motivate an administrative team and manage complex financial processes.

Equal Opportunity Employment (EOE) Statement

ClearMind Talent is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic.