Crisis Intervention Specialist

Job Description

About Us

Welcome to ClearMind Talent, where we believe in accelerating our clients towards new heights while forging paths to streamline productivity. Our mission is to connect behavioral health organizations with unparalleled, reliable, and talented professionals, ensuring a fulfilling and reliable experience for all.

Reports To: Crisis Program Manager / Clinical Director

Job Summary

The Crisis Intervention Specialist provides immediate, short-term support, assessment, and stabilization services to individuals experiencing an acute behavioral health crisis. This role is focused on rapid risk assessment, de-escalation, safety planning, and facilitating a warm hand-off to the appropriate level of follow-up care.

Key Responsibilities

• Respond immediately to crises via phone, tele-health, or mobile outreach (depending on the program model).
• Conduct rapid and comprehensive crisis assessment and triage, including thorough screening for suicide, homicide, and self-harm risk.
• Utilize advanced de-escalation techniques and therapeutic communication to stabilize the individual’s emotional state.
• Develop a clear, actionable safety plan with the client and their support system, outlining immediate steps for maintaining safety.
• Coordinate disposition, which may include facilitating voluntary or involuntary hospitalizations or linking to intensive outpatient services.
• Maintain highly accurate, time-sensitive, and confidential documentation of all crisis contacts, assessments, and dispositions.

Qualifications

• Bachelor’s or Master’s degree in Social Work, Counseling, Psychology, or a related behavioral health field.
• Minimum of 2 years of experience working in a crisis response setting (e.g., crisis hotline, emergency department, mobile crisis team, or urgent care center).
• Completion of specialized training or certification in crisis intervention and risk management (e.g., CISM, ASIST, or CPI).
• Exceptional ability to remain calm, objective, and effective while managing high-acuity, high-stress situations.

Equal Opportunity Employment (EOE) Statement

ClearMind Talent is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic.